Planned Outage (1hr – 14/9 02:00-06:00)
Our datacentre provider has advised us they will be conducting urgent power related working this Sunday, 14th September between 02:00 and 06:00 to resolve a potential issue with the mains supply. As part of the safety requirements it will be necessary to remove power from the entire datacentre for approximately 1hour during this window. Mains power we be reinstated as soon as health and safety will allow.
During this outage customers will be unable to access hosted services including web and email. However, our offsite DNS and Mail facilities will ensure that any mail delivered during this period is queued offsite ready for delivery to your mailboxes. This will ensure no email is lost or bounced as a result of this work.
We apologise for the short notice which is due to the potential stability issues identified and which will be remedied by this urgent maintenance.