2024-11-05 15:10

Clients may encounter slow access or login issues via webmail. Engineers are currently investigating the cause and working towards a fix.

2024-11-05 17:00

A fix is currently being implemented by engineers. Additional detail will be provided as soon as it is available.

2024-11-05 17:20

Engineers have advised users may now also encounter mailbox access issues via IMAP/POP using email clients.

2024-11-05 18:35

Our team is currently still investigating the issue and working on a fix. We thank you for your continued patience with this case.

2024-11-05 19:50

Engineers advise a fix is currently being implemented. Further updates will be provided.

2024-11-05 20:05

Service restoration to end-users is currently underway so you may begin to access your email again but access may be disrupted. Service is still considered ‘at risk’ until we receive notification from engineering to confirm all works are complete.

2024-11-05 22:40

Service has been running stable for some time but continues to be monitored closely following the earlier fix.