We experienced a brief disruption to mail flow yesterday for customers using our relay and MX services. Although the outage itself was restricted the impact was felt for a number of hours due to DNS caching. As a result of yesterday’s outage we have replaced the faulty component of the system with both new software and hardware solutions which will enable us to provide the fast and reliable mail services you normally experience.

If you use any of our mailMX, mailRelay or mailFeed services and are experiencing mail flow issues today please raise a ticket with the helpdesk and we will review your individual issue.