We have experienced an intermittent connectivity issue over the past 24 hours which has delayed inbound mail to our helpdesk ticketing system and resulted in calls becoming ‘stuck’ in our VoIP based telephone system. This issue did not impact upon the availability of customer email/webites/access, etc as it has seperate connectivity.

The line has now been running stable for several hours and thorough testing of our helpdesk ticketing system and VoIP telephone system this evening has confirmed everything is now fully operational.