An upstream issue impacted availability of services in our secondary DC this morning for a period of up to one hour between approximately 08:25 and 09:25 (2021-10-13). This will have primarily impacted ‘vwebmail’ access, access from applications using IMAP/SMTP were unaffected.

Access is now restored but we await further detailed information relating to the issues encountered. Further updates will be posted as they become available to us.